Planning your installation, Computer telephony integration – Avaya 1.3 User Manual

Page 60

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Installing Avaya Computer Telephony Server Software

60 Installation Guide

Planning Your Installation

Installing the Avaya Computer Telephony software represents a continuation of the switch-
specific activities described in Chapter 2. Planning your installation represents the
transition from Phase 1 to Phase 2 (see Figure 3-1). During this stage, the activities are as
follows:

Gather the necessary information

Determine the requirements of your configuration

- If you are installing Avaya Computer Telephony in a NAT or a Firewall environment,

see

Implementing a Firewall Strategy

on page 34

Determine the type of installation — initial Installation or upgrade

Make sure your platform can support Avaya Computer Telephony

Each of these activities is described in the next part of this chapter.

Figure 3-1: “CTI — Planning Your Server Installation”

Administer

DEFINITY

Install
Avaya CT
S

Install
Client
Software

Computer Telephony Integration

Phase 1

Phase 2

Phase 3

NIC

MAPD

DLG

Phase 2 involves gathering host names or IP addresses:

the DLG (on the MAPD)

the NIC on the Avaya CT Server that communicates with the DLG

NIC

TASK 1

192.168.25.20

192.168.25.10

Avaya CT Server

DEFINITY

Administer

DLG

TASK 2

Clients

176.108.25.20

the NIC on the Avaya CT Server that communicates with clients

Server Software

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