Sony PCG-Z1RAP1 - Manual (Page 147)

Support Options
If you have questions about your computer or the preinstalled programs, refer to the following sources for answers in the
sequence listed below.
1 VAIO ® Computer User Guide
The on-screen VAIO ® Computer User Guide and the printed VAIO ® Computer Quick Start provide information on how to
maximize your computer capabilities and solve common problems.
2 Program Guides and Help Files
The preinstalled programs on your computer may come with individual help guides. These guides are stored on the hard
disk as on-screen Help files. You can find the Help files from the Help menu under the specific program.
3 Operating System Online Support
Your computer comes preinstalled with a Microsoft ® Windows ® operating system. For operating system support, you can visit
Microsoft ® customer support at: http://support.microsoft.com/directory/ .
4 Sony Computing Support
This service provides instant access to information on commonly encountered problems. Type a description of the problem
and the Knowledge Database searches for the corresponding solutions online. You can visit Sony Computing Support at:
http://www.sony.com/pcsupport .
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