Sony PCG-GRV550 - Manual (Page 132)

VAIO Computer Quick Start
132
Sony on Yahoo!
Yahoo! Inc.
Personalize your own Web portal with Sony on Yahoo! Get a free Web mail
account, customized news and local weather reports, comics, instant messaging,
and more.
VAIO Support Agent
Sony Electronics Inc.
VAIO Support Agent provides immediate, interactive, online support with
information about your preinstalled software and answers to frequently asked
questions.
WinDVD®
InterVideo, Inc.
WinDVD software is a simple-to-use DVD player that offers all the features you
would expect to find in a standard consumer DVD player, including advanced
display and navigation features such as zoom, pan, bookmark, and time search.
Frequently asked questions
What do I do when my program stops responding or crashes?
❑ Try restarting your computer.
1 Click Start on the Windows® taskbar, and click Turn Off Computer.
2 Click Restart.
❑ If restarting your computer does not work, contact the software publisher or
designated provider for technical support. See “Program Support
Information” for contact information.
Why does the message, “You must insert the Application CD into your optical
drive” appear, and the program does not start?
❑ Some titles require specific files that are located on the Application
Recovery CD. Insert the disc, and try starting the program again.
❑ Your optical drive may not be reading the disc.
❑ Make sure you place the CD in the tray with the label facing up.
❑ Make sure the optical drive is properly connected to your computer. See
“Connecting External Optical (Disc) Drives” for more information.