Troubleshooting/others, Troubleshooting, Battery pack and power – Sony SLT-A99V User Manual

Page 212

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212

Troubleshooting/Others

Troubleshooting

If you experience trouble with your camera, try the following solutions.

The battery pack cannot be installed.

• As you insert the battery pack, use the tip of the battery pack to push the

lock lever (page 51).

• You can use an NP-FM500H battery pack only. Make sure that the battery

is NP-FM500H.

The remaining battery level indicator shows incorrect level or power runs
out quickly despite the indicator showing sufficient battery level. The
camera will not turn on.

• This phenomenon occurs when you use the camera in an extremely hot or

cold location (page 227).

• The battery pack is discharged. Install a charged battery pack (page 49).
• The battery pack is dead (page 237). Replace it with a new one.
• Install the battery pack correctly (page 51).

The power turns off suddenly.

• If you do not operate the camera for given period of time, the camera turns

to power saving mode and nearly shuts down. To cancel the power save,
operate the camera, such as pressing the shutter button halfway down
(page 178).

1

Check the items on pages 212 to 220.

2

Remove the battery pack, and insert the battery pack again after
about 1 minute, and turn on the power.

3

Reset the settings (page 191).

4

Consult your Sony dealer or local authorized Sony service facility.

Battery pack and power

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