Frequently asked questions – Sony PCG-GRX700K User Manual
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Frequently asked questions
What do I do if the touch pad does not work?
Try restarting your computer. Follow these steps:
1.
Press the Windows key
.
2.
Press U. The Shut Down Window dialog box appears.
3.
Press R to select restart.
4.
Press Enter.
If the computer does not restart,
1.
Press the Ctrl+Alt+Delete keys simultaneously. The Windows Security window appears.
2.
Press the Right Arrow key
to select Shut Down.
3.
Press Enter.
4.
Press R to select restart.
5.
Press Enter.
If you still cannot restart your computer, slide and hold the power switch to turn off the computer.
If the pointer does not move while playing a disc, press Ctrl+Alt+Delete simultaneously to stop playback and
restart the computer.
If you are still experiencing problems, make sure another mouse is not installed.
You may have disabled the touch pad without connecting a mouse to the computer. See
You may need to use your supplied Application Recovery CD(s) to reinstall the touch pad or mouse drivers. See
Using the Application Recovery CDs
for more information.
What do I do if my computer is interpreting a single-click as a double-click?
1.
Right-click the Touchpad icon
on the Windows
®
taskbar, and click Pointing Device Properties from the
shortcut menu. The Mouse Properties dialog box appears.
2.
On the Button tab, click to select the Single-click to open an item (point to select) check box.
3.
Click Apply to install your settings.
4.
Click OK to close the window.
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