Sony PCG-GRX700K - Manual (Page 76)

Frequently asked questions
What do I do if the computer doesn't recognize the mouse?
 Make sure the mouse is securely plugged into the port. See Connecting a mouse or keyboard for more information.
 Restart the computer with the mouse connected to the computer. Click Start and Shut Down. When the Shut Down
Windows dialog box appears, select Restart and click OK.
 You may need to install or reinstall the mouse driver software. Use the supplied Application Recovery CD to install
the drivers. See
Using the Application Recovery CDs for more information.
What do I do if the pointer doesn't move when I use the mouse?
 Make sure another mouse is not installed.
 Restart the computer. You can restart the computer three different ways:
 Press the Windows key , and press U. When the Shut Down Windows dialog box appears, press R, and
then press Enter.
 Press the Ctrl+Alt+Delete keys simultaneously. When the Windows Security window appears, press the
Right Arrow key to select Shut Down, and press Enter. Press R and then press Enter.
 Press and hold the power button. When the computer turns off, press the power button again to restart the
computer.
 You may need to install or reinstall the mouse driver software. Use the supplied Application Recovery CD to install
the drivers. See
Using the Application Recovery CDs for more information.
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