Avaya 1220 User Manual

Page 158

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Troubleshooting Your Avaya 1220 IP Deskphone

158

Permission
Denied (3)

Incorrect User ID
entered.

Enter correct User ID.

Remote IP Deskphone
has no Station Control
Password.

Notify system
administrator.

Permission
Denied (4)

Incorrect User ID
entered.

Enter correct User ID.

Attempt to log on to a
remote
Avaya 1220 IP Deskph
one or an Avaya 2050
IP Softphone from an
Avaya 1140E
IP Deskphone (some
restrictions apply).

Go to an
Avaya 1220 IP Deskph
one or an Avaya 2050
IP Softphone and try
again, or consult your
local system
administrator.

Permission
Denied (6)

Incorrect User ID
entered.

Enter correct User ID.

Incorrect Station
Control Password
entered.

Select Retry, and try
again with the correct
Station Control
Password.

Server
Unreachable (1)

Network problem.

Notify system
administrator if the
problem persists.

Table 10: Troubleshooting Virtual Office (Part 3 of 4)

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Probable cause

Action

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