Sony NSZ-GU1 User Manual

Page 18

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18

NSZ-GU1 4-471-308-11(1)

The Smart Stick cannot connect to the

Internet.

– Make sure that the Wireless LAN router is on.
– Check the settings of the Wireless LAN router. For

details, refer to the operating instructions supplied
with the Wireless LAN router.

– Move the Smart Stick and the Wireless LAN router

closer to each other. The Wireless LAN connection
is affected by the surrounding environment (the
wall material, radio wave receiving condition,
obstacles between the Smart Stick and the
Wireless LAN router, etc.).

– Move the Smart Stick away from devices that use

a 2.4 GHz frequency band (microwaves, Bluetooth
devices, cordless digital devices, etc.), or turn off
such devices. These devices may interrupt the
communication between the Smart Stick and the
Wireless LAN router.

– If you need MAC address in the Initial Setup

Wizard, please select “Explain step” on “Connect
to the Internet” screen.

The remote control cannot be used to

control connected devices.

– Make sure that the IR Blaster cable is securely

connected to the Smart Stick.

– Adjust the location of the IR Blaster near the

connected device while checking the remote
control to see if it works.

The picture from the Cable/Satellite

Box is not output correctly.

– Make sure that the Micro HDMI cable is securely

connected to the Smart Stick and the Cable/
Satellite Box.

– Turn the Cable/Satellite Box off, then turn it on

again.

The LED on the remote control is

flashing.

– The remote control is being paired. Perform

pairing according to the instructions on the
screen.

Troubleshooting

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