Sony DSC-P92 User Manual

Page 91

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91

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Computers

The resizing function
does not work.

• Movie (MPEG movie)/Clip Motion/Multi Burst

files cannot be resized.

You cannot attach a print
(DPOF) mark.

• Print (DPOF) marks cannot be attached to movie

(MPEG movie)/Clip Motion files.

You cannot cut a movie.

• The movie is not long enough to cut.
• Protected movie (MPEG movie), Clip Motion,

Multi Burst files and still images cannot be cut.


Symptom

Cause

Solution

You do not know whether
or not your OS can be
used with the camera.

p Check “Recommended computer environment” (pages 74, 84).

You cannot install the
USB driver.

p In Windows 2000, log on as Administrator (authorized

Administrators).

Your computer does not
recognize your camera.

• The camera is turned off.
• The battery level is too low.
• You are not using the supplied USB cable.
• The USB cable is not connected securely.

• [USB Connect] is set to [PTP] in the SET UP

settings.

• The USB connectors on your computer are

connected to other equipment besides the
keyboard, the mouse.

• The camera is not directly connected to your

computer.

• The USB driver is not installed.
• Your computer does not properly recognize the

device because you connected the camera and
your computer with the USB cable before you
installed the “USB Driver” from the supplied
CD-ROM.

p Turn on the camera (page 16).
p Use the AC Adaptor (not supplied) (page 15).
p Use the supplied USB cable (page 78).
p Disconnect the USB cable, and securely connect it again. Make

sure that “USB MODE” is displayed on the LCD screen
(page 78).

p Set it to [Normal] (page 103).

p Disconnect the USB cables except for those connected to the

keyboard and the mouse.

p Directly connect the camera and your computer without using a

USB hub.

p Install the USB driver (page 75).
p Delete the erroneously recognized device from your computer,

then install the USB driver (pages 75, 80).

Symptom

Cause

Solution

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