Sony D-NE920 - Manual (Page 34)

Additional Information
Troubleshooting
Should any problem persist after you have checked these symptoms, consult your nearest Sony
dealer.
Power
Symptom Cause and/or corrective action
The rechargeable battery cannot
be charged.
 The rechargeable battery is not inserted in the battery
compartment. Insert the rechargeable battery ( page 11).
 The terminals of the charging stand are dirty. Wipe them with a
soft, dry cloth ( page 38).
 The CD is playing. Turn it off ( page 17).
 The CD player is not placed correctly on the charging stand.
Place the player on the stand securely and make sure that the
OPR lamp lights up ( page 11).
Sound
Symptom Cause and/or corrective action
The volume does not increase
even if you turn the VOL
+/– control on the remote in the
+ direction repeatedly (even if
you flick the jog lever toward 
repeatedly on the player).
 “AVLS” is set to “ON.” Set it to “OFF” ( page 30).
 “AUDIO OUT” is set to “LINE OUT.” Set it to
“HEADPHONE” ( page 31).
No sound, or noise is heard.  Connect the headphones/earphones plugs firmly.
 The plugs are dirty. Clean the headphones/earphones plugs
with a dry soft cloth periodically.
The volume cannot be adjusted.  “AUDIO OUT” is set to “LINE OUT.” Adjust the volume
using the volume control on the connected device, or set
“AUDIO OUT” to “HEADPHONE” ( page 31).
A rustling noise is heard from
the CD.
 Close the lid of the battery compartment firmly ( page 11).
When using the player with a
stereo system connected, the
sound is distorted or noisy.
 “AUDIO OUT” is set to “LINE OUT.” Adjust the volume of
the connected device ( page 31).
 “AUDIO OUT” is set to “HEADPHONE.” Adjust the volume
on the player ( page 31).
EQUALIZER items cannot be set
up.
 “POWER SAVE” is set to “2” ( page 31).
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D-NE920/NE920LS.GB.2-318-333-21(1)