My pc card is not working, Troubleshooting software, My software program stops responding or crashes – Sony PCG-FX290K User Manual

Page 124: Troubleshooting software 124

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VAIO Notebook User Guide

124

If the Eject button does not work, open the tray by inserting a sharp, pointed
object in the hole to the right of the Eject button.

I cannot use digital video (DV) devices. The message “DV equipment seems to
be disconnected or turned off” appears.

Check that the DV device is turned on and that the cables are properly
connected.

If you are using multiple i.LINK devices, the combination of the connected
devices may cause unstable operation. In this case, turn off your notebook
and all connected devices. Disconnect the devices that are not in use. Check
the connections for each device, then restart your notebook.

My PC card is not working

Make sure the PC card is compatible with Microsoft® Windows®.

Use the Sony Notebook Setup utility to disable devices you are not currently
using.

If you are using two PC cards, use the Sony Notebook Setup utility to
disable the devices you are not currently using.

Troubleshooting software

My software program stops responding or crashes

Contact the software publisher or designated provider for technical support. See
the “Software Support Information” .

When I click an application icon, the message “You must insert the application
CD into your optical drive” appears and the software does not start

Some titles require specific files that are located on the application CD.
Insert the disc and try starting the program again.

Make sure you place the CD in the tray with the label side facing up.

I hear background “noise” while using Windows Media Player to play my music
CDs

Sony suggests using the preinstalled Media Bar software to play audio CDs.

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