Troubleshooting, General problems – Sony PEGA-MSB1 User Manual

Page 39

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39

Troubleshooting

If any problem occurs, for example, if communication is not possible,
or if the unit does not operate normally, please check the points listed
in this troubleshooting guide. For information on the Bluetooth
compatible devices, check our official Sony CLIÉ Web site:
Customers in USA, Canada and Mexico:
http://www.ita.sel.sony.com/support/clie/access/
Customers in Asia-Pacific Countries: http://vaio-online.sony.com/clie/

If the problem persists, contact the Sony dealer where you purchased
this product or a Sony service representative serving your area.

General problems

Symptom

Communication is not

possible.

Connection cannot be
established.

A device discovery
cannot find a Bluetooth
compatible device.

Cause/Remedy

• The Bluetooth communication range may be

exceeded. Decrease the distance between this

Bluetooth Module and the other Bluetooth

compatible device.

• No device may have bonded to the CLIÉ

handheld and the other Bluetooth compatible

device (Bonding may not have been completed

on these devices). Perform bonding again

referring to the instructions on page 16 or 23.

• If you have bonded a Bluetooth compatible

device including a cellular phone to more

than one CLIÉ handheld using this Bluetooth

Module, delete the bonding information on

the device from the device itself and the CLIÉ

handhelds.

• The Bluetooth function may be off on the

part of Bluetooth compatible device. Activate

the Bluetooth communications referring to

the manual or online manual of the device.

• Turn off the power of your CLIÉ handheld,

and then on again. Otherwise, remove this

Bluetooth Module from the CLIÉ handheld,

and insert it again.

• The devices may be placed too close. Increase

the distance between them.

Continued on next page

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