Sony PCG-NV170 - Manual (Page 152)

The pointer does not move when I use the Touchpad or Mouse.
 You should restart your computer. Follow these steps:
1. Press the Windows key.
2. Press U. The Turn off computer window opens.
3. Press R to restart the computer.
 If the computer does not restart,
1. Press Ctrl+Alt+Delete simultaneously. The Windows Task Manager dialog box appears.
2. Press Alt to highlight the menu bar, and press the Right Arrow key to select Shut Down.
3. Press Enter.
4. Press R to restart the computer.
 If you still cannot restart your computer, press and hold the power button for more than four seconds to turn off the
computer.
 If the pointer does not move while playing a disc, press Ctrl+Alt+Delete simultaneously to stop playback. Restart
the computer by pressing Alt+U to display the Shut Down menu, and press R to restart the computer.
 If you are still experiencing problems, make sure another mouse was not installed.
 You may need to use your supplied Application Recovery CD(s) to reinstall the touchpad or mouse drivers. See To
use the Application Recovery CD(s) for more information.
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