Sony DSC-P7 User Manual

Page 83

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model name1[DSC-P7/P9]

[3-075-896-11(1)]

83

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Computers

You have deleted the
image by mistake.

• Once you have deleted a file, you cannot restore

it.

p The write-protect switch on the “Memory Stick” will prevent

you from deleting images by mistake (page 96).

The resizing function
does not work.

• Movie (MPEG movie)/Clip Motion/Multi Burst

files cannot be resized.

You cannot display a print
mark.

• Print marks cannot be attached to movie (MPEG

movie)/Clip Motion files.

Symptom

Cause

Solution

You do not know whether
or not your OS can be
used with the camera.

p Check “Recommended computer environment” (page 41).

You cannot install the
USB driver.

p In Windows 2000, log on as Administrator (authorized

Administrators) (page 42).

Your computer does not
recognize your camera.

• The camera is turned off.
• The battery level is too low.
• You are not using the supplied USB cable.
• The USB cable is not connected securely.

• [USB CONNECT] is set to [PTP] in the SET UP

settings.

• The USB connectors on your computer are

connected to other equipment besides the
keyboard, the mouse, and your camera.

• The USB driver is not installed.
• Your computer does not properly recognize the

device because you connected the camera and
your computer with the USB cable before you
installed the “USB Driver” from the supplied
CD-ROM.

p Turn on the camera (page 15).

p Use the AC power adaptor (supplied) (page 14).

p Use the supplied USB cable (page 44).

p Disconnect the USB cable, and securely connect it again. Make

sure that “USB MODE” is displayed on the LCD screen
(page 44).

p Set it to [NORMAL] (pages 52, 94).

p Disconnect the USB cables except for those connected to the

keyboard, the mouse, and your camera.

p Install the USB driver (page 42).

p Delete the erroneously recognized device from your computer,

then install the USB driver (pages 42, 46).

Symptom

Cause

Solution

01cov.book Page 83 Thursday, May 23, 2002 3:57 PM

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