Panasonic TYCC20W - Manual (Page 16)

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Warranty
- Australia only
Panasonic Warranty
1. The product is warranted for 12 months from the date of purchase.
Subject to the conditions of this warranty Panasonic or its Authorised
Service Centre will perform necessary service on the product without
charge for parts or labour if, in the opinion of Panasonic, the product is
found to be faulty within the warranty period.
2. This warranty only applies to Panasonic products purchased in
Australia and sold by Panasonic Australia or its Authorised Distributors
or Dealers and only where the products are used and serviced within
Australia or it’s territories. Warranty cover only applies to service carried
out by a Panasonic Authorised Service Centre and only if valid proof of
purchase is presented when warranty service is requested.
3. This warranty only applies if the product has been installed and used in
accordance with the manufacturer’s recommendations (as noted in the
operating instructions) under normal use and reasonable care (in the
opinion of Panasonic). The warranty covers normal domestic use only
and does not cover damage, malfunction or failure resulting from use
of incorrect voltages, incorrect installation, accident, misuse, neglect,
build-up of dirt or dust, abuse, maladjustment of customer controls,
mains supply problems, thunderstorm activity, infestation by insects
or vermin, tampering or repair by unauthorised persons (including
unauthorised alterations), introduction of sand, humidity or liquids,
commercial use such as hotel, offi ce, restaurant, or other business or
rental use of the product, exposure to abnormally corrosive conditions
or any foreign object or matter having entered the product.
4. This warranty does not cover the following items unless the fault or
defect existed at the time of purchase:
(a) Cabinet Part(s)
(b) Video or Audio Tapes
(c) SD cards or USB devices
(d) User replaceable Batteries
(e) DVD Video, Blu-ray, or Recordable Discs
(f) Video / Audio Heads from wear and tear in normal use
(g) Information stored on Hard Disk Drive, USB stick or SD card
(h) DTV reception issues caused by TV Aerial / Cabling / Wall
socket(s) etc
5. Some products may be supplied with Ethernet connection hardware.
The warranty is limited on such products and will not cover
(a) Internet and or DLNA connection / setup related problems
(b) Access fees and or charges incurred for internet connection
(c) The use of incompatible software or software not specifi cally
stipulated in the product operations manual; and
(d) Any indirect or consequential costs associated with the incorrect
use or misuse of the hardware, its connection to the internet or any
other device.
6. To claim warranty service, when required, you should:
 Telephone Panasonic’s Customer Care Centre on 132600 or visit
our website referred to below and use the Service Centre Locator
for the name/address of the nearest Authorised Service Centre.
 Send or take the product to a Panasonic Authorised Service Centre
together with your proof of purchase receipt as a proof of purchase
date. Please note that freight and insurance to and / or from your
nearest Authorised Service Centre must be arranged by you.
 Note that home or pick-up/delivery service is available for the
following products in the major metropolitan areas of Australia or the
normal operating areas of the nearest Authorised Service Centres:
- Plasma/LCD televisions / displays (screen size greater than 103 cm)
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