Avaya IP Office 3.2 5601 - Manual (Page 10)

4601 and 5601 User Guide
4601 and 5601 User Guide Page 6
IP Office 3.2 [15-601078] Issue [3] (1 June 2006)
Transfer
The Transfer feature allows you to transfer a call from your telephone to another extension or outside
number.
To transfer the current call to another extension:
1. While on a call, press Transfer.
2. When you hear a dial tone, dial the number to which the call is to be transferred.
3. Do one of the following:

To transfer the call without announcing it, press Transfer again. The transfer is
complete.
or

To announce the call before transferring it, wait for the called party to answer.

If the called party is willing to accept the call, hang up to complete the transfer.

If the called party does not wish to accept the call, press Transfer again to
return to the original caller.
or

If the line is busy or if there is no answer, press Drop. To return to the held call, press
Transfer again.
To transfer a new call to a held call using Conference:
1. If you have a call in progress and you wish to make an enquiry call or another call arrives, press
Hold. Make or answer the second call.
The second call requires to be transferred to the first held call.
2. To transfer the new call to the held call, press Conference and then press Drop. The
transfer is complete.