Avaya IP Office 3.2 5601 - Manual (Page 12)

4601 and 5601 User Guide
4601 and 5601 User Guide Page 8
IP Office 3.2 [15-601078] Issue [3] (1 June 2006)
Call Forwarding
Your calls can be forwarded to another extension or an external number when:

You are away from your desk (on no answer).
or

Your extension is busy (on all Call Appearance keys).
or

You are away from the office (e.g. when you are on holiday).
The following options are available for call forwarding:

To set the number to which your calls are forwarded, dial *07*201#, forwarding to 201 in this
example.

To switch Forward Unconditional On (i.e. not Hunt Group*), dial *01. To switch it off, dial *02.

To switch Forward On Busy On, dial *03. To switch it off, dial *04.

To switch Forward On No Answer On, dial *05. To switch it off, dial *06.

To switch Forward Hunt Group Calls On, dial *50. To switch it off, dial *51.
Diverting Calls
You can divert your calls to another extension. In the examples below, N is the extension to which you
want your calls diverted.
Note

If you do not answer calls at the temporary extension, they are forwarded to your own voicemail or
call forwarding number.
To divert calls at another extension:

From the extension you are temporarily using, dial *12*N#.

To re-direct the calls back to your own extension, before you return to it, dial *13*N#.
To divert calls at your own extension:

Dial *14*N#.

To cancel either feature from your own extension, dial *14*#.