Avaya IP Office 3.2 5601 - Manual (Page 7)

4601 and 5601 User Guide Page 3
IP Office 3.2 [15-601078] Issue [3] (1 June 2006)
Call Handling
Answering a Call
When a call arrives at your phone, you hear a ringing tone and the LED next to the call appearance
button flashes. If your phone rings for any longer than a specified period (15 seconds in default), any re-
direction feature that you have activated, such as voicemail or call forwarding, will come into effect.
The default ringing cadences are:

Internal calls - single ring cadence

External calls - double ring cadence.
To answer an incoming call:

If you are not active on another call, answer the call using your handset.

If you are active on a call already, place the active call on hold (see Hold) and then answer the
incoming call.
To answer calls ringing at another extension:
You can answer from your own phone by using Call Pick-Up; lift your handset and dial:

*30 to answer a call ringing anywhere.

*31 to answer a call within your group.

*32*201# to answer the call for a particular extension, in this example 201.
Clearing a Call
To clear an established call:

Replace the handset or press Drop.