Conference, Hold, Conference hold – Avaya IP Office 3.2 5601 User Manual

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4601 and 5601 User Guide

4601 and 5601 User Guide

Page 4

IP Office 3.2

[15-601078] Issue [3] (1 June 2006)

Conference

The Conference feature allows you to conference other parties (including yourself) into a call.

Note

The number of parties allowed in a conference is controlled by your phone system.

To add another party to a call:

1. Press

Conference.

2. Dial the number of the person you want to add to the call. Wait for an answer.

3. To add the person to the call, press

Conference again. If the called party does not answer or

does not want to join the conference, press

Drop. You can return to the held call by pressing

its call appearance button.

4. Repeat steps 1 through 4 for additional conference connections.

To add a held call to an active call:

Press

Conference.

All calls that are on hold are added to the conference.

Hold

If, with a call in progress, a second call arrives and is shown against a Call Appearance button, you can
then Hold the first call and answer the second call.

To put a call on hold:

Press

Hold and answer the second call by pressing its Call Appearance button. The LED

beside the first call appearance button flashes to show that it is on hold.

To return to the held call:

Clear or put on hold the second call and press the Call Appearance button of the held call.

Notes

If the system feature AutoHold is on (consult your system administrator) then you can hold an active
call by pressing the second call

s Call Appearance button. If AutoHold is off, then pressing the

second call

s Call Appearance button will drop the first call.

To transfer a held call, see Transfer.

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