Troubleshooting, General remote control disc usb radio bluetooth – Panasonic SCHC39EC User Manual

Page 13

Advertising
background image

13

RQT9944

EN

GL

IS

H

Troubleshooting

Before requesting service, make the following checks.
If you are uncertain about some of the check points, or
if the solutions indicated in the following guide does not
resolve the issue, then consult your dealer for
instructions.

Humming heard during playback.

≥ If an AC mains lead or fluorescent lights are near the cords, then

keep other appliances and cords away from the cables.

MP3 cannot be read.

≥ You may not be able to play MP3 if you have copied a

multi-session disc that has no data between sessions.

≥ When creating a multi-session disc, it is necessary to close the

session.

≥ The amount of data on the disc is too small. Set the amount of

data to above 5 MB.

Charging does not start during standby mode.

≥ Turn the unit on. Check the charging has started, and then turn

the unit to standby mode. (l 6)

Noise is heard.

≥ When a device is connected to both the AUX IN jack and the DC

OUT terminal, noise may be generated depending on the device.
In this case, remove the USB cable from the DC OUT terminal.

The remote control does not work properly.

≥ The battery is depleted or inserted incorrectly. (

l 4)

Incorrect display or play does not start.

≥ Make sure that the disc is compatible with this unit. (

l 15)

≥ There is moisture on the lens. Wait for about an hour and then try

again.

No response when [1/;] is pressed.

≥ Disconnect the USB device and then reconnect it. Alternatively,

turn the unit off and on again.

The USB drive or its contents cannot be read.

≥ The USB drive format or its contents is/are not compatible with the

unit (l 15).

≥ The USB host function of this product may not work with some

USB devices.

Slow operation of the USB flash drive.

≥ Large file size or high memory USB flash drive takes longer time

to read.

The elapsed time displayed is different from the
actual play time.

≥ Copy the data to another USB device or backup the data and

reformat the USB device.

Static or noisy reception is heard while listening to
a radio broadcast.

≥ Confirm the antenna is properly connected. (

l 5)

≥ Adjust the position of the antenna.
≥ Try to keep a certain amount of distance between the antenna and

AC mains lead.

≥ Try using an outdoor antenna if there are buildings or mountains

nearby. (l 5)

≥ Turn the TV or other audio players off or separate it from this unit.
≥ Keep this unit away from mobile phones if there is interference.

Pairing cannot be completed.

≥ Check the Bluetooth

®

device condition.

The device cannot be connected.

≥ The pairing of the device was unsuccessful or the registration has

been replaced. Try re-pairing the device. (l 7)

≥ This unit might be connected to a different device. Disconnect the

other device and try re-pairing the device. (l 7)

The device is connected, but audio cannot be
heard through this unit.

≥ For some built-in Bluetooth

®

devices, you have to set the audio

output to “SC-HC39” manually. Read the operating instructions for
the device for details.

The sound is interrupted.

≥ The device is out of the 10 m communication range. Place the

Bluetooth

®

device closer to this unit.

≥ Remove any interference between this unit and the device.
≥ Other devices that use the 2.4 GHz frequency band, such as

wireless routers, microwaves, cordless phones, etc. are
interfering. Place the Bluetooth

®

device closer to this unit and

distance it from the other devices.

≥ Select “MODE 1” for stable communication. (

l 8)

The One-Touch Connection (NFC feature) is not
working.

≥ Make sure the unit and the NFC feature of the device are turned

on. (l 7)

To return all settings to the factory defaults
When the following situations occur, reset the
memory:

≥ There is no response when buttons are pressed.
≥ You want to clear and reset the memory contents.

1 Disconnect the AC mains lead. (Wait for at least

3 minutes before proceeding to step 2.)

2 While pressing and holding down [

Í/I] on the

unit, reconnect the AC mains lead.

≥ Keep holding down [Í/I] until “---------” appears on the

display.

3 Release [

Í/I].

≥ All the settings are returned to the factory defaults. You will

need to reset the memory items.

General

Remote control

Disc

USB

Radio

Bluetooth

®

SC-HC39EC~RQT9944-R.book 13 ページ 2014年1月17日 金曜日 午後3時58分

Advertising