Further information, Recommended to clean with ezcal troubleshooting, What is ezcal – Air-O-Swiss AOS 7147 User Manual

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RECOMMENDED TO CLEAN WITH EZCal

TROUBLESHOOTING

Switch off the appliance and

unplug it from the socket before

cleaning it. Clean the water tank

and the base regularly. Use water

only, no detergents.

For best results use EZCal custom

cleaning agent for AIR-O-SWISS

products to remove deposits from

the water base regularly. Do NOT

run the unit when using EZCal. This

can cause damage to the product

and voids the warranty.

What is EZCal?

EZCal from AIR-O-SWISS is an easy and safe

cleaning and descaling agent recommended for

all humidifiers. It cleans mineral build-up in the

water base.

There is a sample of EZCal included in the packaging of your humidifier!
Only use 1 packet for 32oz of water. Do not change the ratio. Thoroughly rinse the base with tap water and make

sure no EZCal residue remains in the base. Instructions for use are on the packet. Please note: EZCal from AIR-O-

SWISS is the only recommended cleaning and descaling solution. Do NOT use any other cleaning solutions since

it can damage the product. Any use of cleaning solutions apart from EZCal will void the warranty.

EZCal descaling agent is available at selected retail stores

and online at www.airoswiss.net.

FURTHER INFORMATION

DO NOT DISCARD! Save for future reference.

Please read the manual or check our website www.airoswiss.net for further information.

White dust is emitted from the unit

White dust particles are minerals that are broken up in tiny

pieces by the ultrasonic process. Solve the problem:

• Soak the demineralization cartridge in a bowl of water for

a minimum of 24 hours. If the cartridge is soaked in the

water tank, the water in the tank and the base needs to be

replaced before using the unit.

• Exchange the demineralization cartridge after 1– 2 months

when you use very hard water, for softer water after 2– 3

months. No matter how hard your water is, exchange the

cartridge at the very latest after 6 months.

• Don’t use water from a pre-installed water softener, or

sodium instead of calcium will be emitted from the unit. Use

distilled water instead and remove the demineralization

cartridge.

• For very hard water areas use only distilled water and

remove the demineralization cartridge.

• Use reverse-osmosis water (R-O water) instead of distilled

water and remove the demineralization cartridge.

Cleaning light is on

• Switch off the unit and unplug it. Empty the water in the

base. Rinse the base with hot/clean water. Do not sub-

merge the base! Visually inspect the base for dirt or mineral

build up. If soft water is used, decalcifying the unit every 4

weeks with EZ Cal is suggested. If hard water is used the

unit should be decalcified every 2 weeks. Do not forget to

reset the cleaning light afterwards.

Reset cleaning light

• The cleaning light does not automatically reset. Hold down

the On/Off Dial (button A in instruction manual) until the

light disappears. The light automatically comes on approx.

14 days after of plugging in the unit.

Use of distilled water

• For best results with your ultrasonic humidifier use distilled

water and remove the demineralization cartridge.

The hygrometer on unit reads a different humidity

level than external hygrometer

• Not all hygrometers are calibrated the same, and most are

off by +/- 5%. Plus the humidity level is not the same in the

whole room. The air circulation and temperature are diffe-

rent in every corner of the room and may affect the humidity

level. The unit should not be placed near a heat vent or a

radiator as the heat will absorb all of the moisture.

Humidity level is not changing or does not reach the

desired humidity level

• If the water tank needs refilling more than once per day,

the unit is working properly and the climatic condition in the

room has an influence on the humidity.

Reasons for low humidity level:

• air circulation is very high (air is fully exchanged several

times per day – the humidifier needs to starts its work from

scratch)

• insulation of home (see air circulation)

• open space with high ceilings (not only the footage of

the room counts but also the height) – high-rise buildings

require more humidification.

• open windows – works similar to air circulation (if it is very

cold outside don’t open the window more than 2 times per

day for 3 minutes)

• big difference between outside temperature and inside

temperature – the colder the air the less moisture it is

capable of holding. The more the air is heated up the lower

the percentage of relative humidity (= the amount of water

vapor in the air, compared to the amount the air could hold

if it was totally saturated)

• position of the unit – if it is placed close to a door, window

or air vent. This increases the air circulation.

No mist / unit is not working / empty indicator

keeps flashing

• Fill up the water tank. Check to see if water is flowing

through the demineralization cartridge (attached to the

water tank cap). If the water tank is full but there is only little

water in the base it indicates that the water is now flowing

through the demineralization cartridge.

• Wait for 15 minutes to allow the mist to come out of the unit.

• If the unit is not working and the empty light is not flashing

you might have set the desired humidity too low and the

current humidity level in the room is higher. That is why the

unit switches off automatically.

• If the empty indicator keeps flashing and the tank is full, the

water is not flowing through the cartridge. Exchange the

cartridge or the granules in the cartridge after 2– 3 months,

in areas with hard water exchange the cartridge after 1– 2

months. However the demineralization cartridge and or the

granules must be exchanged at the latest after 6 months or

the unit does not reach its full performance anymore.

• If the granules are new, see the following instructions:

Make sure the cartridge and/or granules were soaked

for 24 hours, dry granules take even longer for water to

filter through the cartridge and into the base. Next, please

remove a tablespoon of granules from the cartridge, and

throw them away. When there are too many granules in the

cartridge it does not allow water to flow from the tank to the

base.

Unit is running intermittently

• How long has it been since the contents of the cartridge

were replaced? If 2-3 months have passed, it is time to

replace the contents of the cartridge. However the demine-

ralization cartridge and or the granules must be exchanged

at the latest after 6 months or the unit does not reach its full

performance anymore.

• If the contents of the cartridge were just replaced there are

probably too many granules in the cartridge. Remove a

tablespoon of granules from the cartridge.

ACCESSORIES

Do I need to keep any parts before I replace the

demineralization cartridge?

• Yes, always keep the water tank cap (this is the piece that

attaches the demineralization cartridge to the water tank).

What is the Ionic Silver Stick (ISS) and how long

is it good for?

• The Ionic Silver Stick

®

(ISS) keeps the water free of micro-

bial growth. The ISS uses the anti-microbial effect of silver to

prevent the growth of microbes in the water base. It begins

to function as soon as it comes into contact with water, even

if the unit is switched off. The Ionic Silver Stick should be

changed every year.

Placement of the Ionic Silver Stick

• Please see the quick set up guide for more instructions.

Replacement reminder

• In each ISS box and on all the new products there is an

ISS lifecycle indicator. Check the box of the month when

starting to use the ISS and write the year on the line in-

dicated. Exchange it after one year.

Do not submerge base in water!

The cleaning indicator still appears

on the display after cleaning. To

reset hold down the On/Off Dial

until the cleaning light disappears.

Thoroughly rinse the base with tap

water and make sure no EZCal

residue remains in the base!

ACID

140°F / 60°C

30 min

11

12

13

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