Panasonic KXTG6431 User Manual
Page 47
Useful Information
47
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Caller ID/Talking Caller ID
The handset and/or base
unit does not ring.
L
The ringer volume is turned off. Adjust the ringer
volume (page 15, 23).
L
Silent mode is turned on. Turn it off (page 25).
I cannot make a call.
L
The dialing mode may be set incorrectly. Change
the setting (page 13).
L
The handset is too far from the base unit. Move
closer and try again.
I cannot make long
distance calls.
L
Make sure that you have long distance service.
Problem
Cause/solution
Caller information is not
displayed.
L
You must subscribe to Caller ID service. Contact
your service provider/telephone company for
details.
L
If your unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone line jack, plug the unit directly
into the wall jack.
L
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your
DSL/ADSL provider for details.
L
The name display service may not be available in
some areas. Contact your service provider/
telephone company for details.
L
Other telephone equipment may be interfering
with this unit. Disconnect the other equipment and
try again.
Caller information is not
announced.
L
The handset or base unit’s ringer volume is turned
off. Adjust it (page 15, 23).
L
The Talking Caller ID feature is turned off. Turn it
on (page 23).
L
The number of rings for the answering system is
set to “2” or “Toll saver”. Select a different
setting (page 35).
L
If the base unit and another handset are having an
intercom call, your handset does not announce
caller information.
Problem
Cause/solution
TG643x(e).book Page 47 Monday, December 1, 2008 10:13 AM