71 useful information – Panasonic KXTG7873 User Manual

Page 71

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Making/answering calls, intercom

Problem

Cause/solution

is displayed.

R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.

Reconnect AC adaptor to the base unit.

R The handset is not registered to the base unit. Register it

(page 47).

Noise is heard, sound cuts in
and out.

R You are using the handset or base unit in an area with

high electrical interference. Re-position the base unit and
use the handset away from sources of interference.

R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend

connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.

The handset or base unit does
not ring.

R The ringer volume for landline is turned off. Adjust the

ringer volume (page 39, 42).

R The ringer volume for cellular line is turned off. Adjust the

ringer volume (page 38, 42).

R When one handset is selected to ring for cellular calls,

other units do not ring. To change the selection, see
page 20.

R Silent mode is turned on. Turn it off (page 44).

I cannot make local calls with
the handset or base unit using
a cellular line.

R You need to add your area code when making cellular

calls. Store your area code in order to automatically add it
to the beginning of the 7-digit phone number when
making cellular calls (page 20).

I cannot make or answer
cellular calls with the handset
or base unit.

R Depending on the cellular phone’s compatibility, you may

not be able to make or answer cellular calls even if the
cellular phone is connected to the base unit.

R Make sure that the CELL 1 or CELL 2 indicator lights up

and the cellular phone is connected to the base unit
(page 19).

R If someone is talking on a cellular call or using the

headset, you cannot use the cellular feature. There can
be only one active Bluetooth connection at a time.

R The cellular phone is being used separately from your

system.

I can make and answer cellular
calls but cannot hear a sound.

R The Bluetooth technology on your cellular phone may not

be functioning normally. Turn off and on your cellular
phone.

R Disconnect and reconnect the base unit AC adaptor and

try again.

I cannot switch cellular calls
from the unit to the cellular
phone.

R Your cellular phone may not support this feature. Refer to

the operating instructions of your cellular phone.

For assistance, please visit http://www.panasonic.com/help

71

Useful Information

TG78xx(en)_1210_ver101.pdf 71

2012/12/10 21:19:31

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