Panasonic SC-HTB880 - Manual (Page 27)

Reference
RQT9903 27
When the main unit is turned on or off, audio
and video are temporarily disabled
When the main unit is turned on or off it is normal for
the audio and video to be temporarily disabled. This is
not a malfunction. This can occur when the device it is
connected to, via HDMI, does not support Panasonic’s
VIERA Link feature (HDAVI Control 3 or later).
The images from this system do not appear on
the TV.
When outputting in 60p (4K), images may be
distorted depending on the HDMI cable. Use High
Speed HDMI cables which support 18 Gbps
bandwidth.
Pairing cannot be done.
Check the Bluetooth
® device condition.
The device cannot be connected.
≥ The pairing of the device was unsuccessful or
the registration has been replaced. Try pairing
the device again. (> p. 19)
≥ This system might be connected to a different
device. Disconnect the other device and try
pairing the device again.
The device is connected but audio cannot be
heard through this system.
For some built-in Bluetooth
® devices, you have to set
the audio output to “SC-HTB880” manually. Read the
operating instructions for the device for details.
The sound is interrupted.
≥ The device is out of the 10 m (33 ft)
communication range. Bring the Bluetooth ®
device closer to the main unit.
≥ Remove any obstacle between the main unit
and the device.
≥ Other devices that use the 2.4 GHz frequency
band (wireless router, microwaves, cordless
phones, etc.) are interfering. Bring the
Bluetooth
® device closer to the main unit and
distance it from the other devices.
≥ Select “MODE1” for stable communication.
(> p. 24)
The One-Touch Connection (NFC feature) is
not working.
Make sure the main unit and the NFC feature of
the device are turned on. (> p. 20)
No sound (or image).
≥ Turn mute off. (> p. 21)
≥ Check the connections to the other devices.
(> p. 9, 10)
≥ Make sure that the received audio signal is
compatible with this system. (> p. 30)
≥ Turn this system off and then on again.
≥ If the main unit is connected to the TV with only
an HDMI cable, make sure that the TV’s HDMI
terminal is labeled “HDMI (ARC)”. If not,
connect using the optical digital audio cable.
(> p. 9, 10)
≥ If the main unit is connected to a Panasonic TV
and turned on using the remote control or the
touch key on the main unit, sound might not be
output from this system. In this case, turn the
main unit on using the TV’s remote control.
(> p. 25)
≥ If the connections are correct, there might be a
problem with the cables. Redo the connections
with different cables.
≥ Check the audio output settings on the
connected device.
The dual audio cannot be changed from main
to secondary.
If the audio received from the connected device is
not “Dolby Dual Mono” or the output setting is not
“Bitstream”, the setting cannot be changed from
this system. Change the setting on the connected
device.
The volume is lowered when the main unit is
turned on.
“VOL LIMITATION” is on.
If the main unit is turned off with the volume
setting in the greater half (above 50), the main
unit will automatically lower the volume to the
middle (50) when the main unit is turned on.
(> p. 24)
The dialogue is too persistent or the dialogue
does not sound natural.
This system has a function to make the dialogue
stand out when the volume is low. (> p. 23)
Bluetooth ®
Sound
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