Avaya 5601 - Manual (Page 4)

Page 4 - Answer a Call Basic Call Handling Features
Basic Call Handling Features
Answer a Call
When a call arrives at your 5601 telephone, you hear a ringing tone and the LED next
to the call appearance button flashes.
To answer an incoming call:
Do one of the following:
•
If you are not active on another call, answer the call using your handset.
• If you are active on a call already, place the active call on hold (see Hold on page
4), and then answer the incoming call.
Make a Call
You can make calls from the 5601 telephone using one of two methods.
To make a call manually:
1. Lift the handset and when you hear dial tone, key the required number
or
2. Key the required number. Lift the handset to listen to the progress of the call
(answered, busy or no answer)
Note: If you are calling an external number, be sure to include the required code (for
example, 9) to access an outside line.
To make a call automatically:
1. Press
Redial to have the 5601 telephone dial the last number that you
dialed. Lift the handset to listen to the progress of the call (answered, busy or no
answer).
Clearing a Call
To clear an established call either:
1. Replace the handset
or
2. Press
Drop.
Hold
If, with a call in progress, a second call arrives and is shown against a Call Appearance
key, you can then Hold the first call and answer the second call.
To put a call on hold:
1. Press
Hold and answer the second call by pressing its Call Appearance
key. The LED beside the first call appearance button flashes to show that it is on
hold.
To return to the held call:
1. Clear or put on hold the second call and press the Call Appearance button of the
held call.
Notes: 1. If the system feature AutoHold is on (consult your System Administrator)
then you can hold an active call by pressing the second call’s Call
Appearance button. If AutoHold is off, then pressing the second call’s Call
Appearance button will drop the first call.
2. To transfer a held call see Transfer on page 5.
Page 4 - Basic Call Handling Features IP Office (R3.0) 5601 User Guide
Answer a Call 40DHB0002UKFF – Issue 1 (7th February 2005)