Redial, Message, Transfer – Avaya 5601 User Manual

Page 5: Conference, Redial message transfer conference

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Redial

Basic Call Handling Features - Page 5

Redial

The Redial (or Last Number Dialed) feature automatically redials the last extension or
outside number (up to 24 digits) you dialed.

To redial the last number that you dialed:
1. Press

Redial.

Message

Your Message lamp turns on when a caller has left a message for you.

Lift the handset and press the

Message button to retrieve your messages, and

follow the prompts.

Transfer

The Transfer feature allows you to transfer a call from your telephone to another
extension or outside number.

To transfer the current call to another extension
1. With a call in progress, press

Transfer.

2. When you hear dial tone, dial the number to which the call is to be transferred.
3. Do one of the following:

To transfer the call without announcing it, press

Transfer again and

hang up. The transfer is complete.

To announce the call before transferring it, wait for the called party to answer.
If the called party is willing to accept the call, hang up to complete the transfer.
If the called party does not wish to accept the call, press

Transfer again

to return to the original caller.

If the line is busy or if there is no answer you can return to the held call by
pressing it’s call appearance button.

To transfer a new call to a held call using Conference:
1. With a call in progress and you wish to make an enquiry call or another call arrives,

press

Hold. Make or answer the second call. The second call requires to be

transferred to the first held call.

2. To transfer the new call to the held call, press

Conference and then

Drop. The transfer is complete.

Conference

The Conference feature allows you to conference other parties (including yourself) into
a call. The number of parties allowed in a conference is controlled by your telephone
system.

To add another party to a call:
1. Press

Conference.

2. Dial the number of the person you want to add to the call.
3. Wait for an answer.

If the called party does not answer or does not want to join the conference, press

Drop. You can return to the held call by pressing its call appearance button.

4. To add the person to the call, press

again.

5. Repeat Steps 1 through 4 for additional conference connections.

To add a held call to an active call
1. Press

Conference.

2. All calls that are on Hold are added to the conference.

IP Office (R3.0) 5601 User Guide

Basic Call Handling Features - Page 5

40DHB0002UKFF – Issue 1 (7th February 2005)

Redial

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