Sony KV-XF21M80 - Manual (Page 19)

19 Additional Information
Troubleshooting
If you have any problem while viewing your TV, please check the following
troubleshooting guide. If the problem persists, contact your Sony dealer.
Possible cause Symptom Solutions
continued
Additional Information
Additional Information
• The connection is loose or
the cable is damaged.
• The channel presetting is
inappropriate or
incomplete.
• The antenna type is
inappropriate.
• The antenna direction
needs adjustment.
• Signal transmission is low.
• Broadcast signals are too
strong.
• The TV system setting or
channel presetting is
inappropriate or
incomplete.
• The power cord, antenna
or VCR is not connected.
• The TV is not turned on.
Snowy picture
Noisy sound
Distorted picture
Noisy sound
Good picture
Noisy sound
No picture
No sound
• Check the antenna cable and connection
on the TV, VCR and at the wall. (page 4)
• Press SELECT until “MANUAL
PROGRAM” appears on the screen,
then preset the channel again. (page 9)
• Check the antenna type (VHF/UHF).
Contact a Sony dealer for advice.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
• Turn off or disconnect the booster if it is
in use.
• If the sound of all the channels are
noisy, check the TV system (TV SYS)
setting (page 9), then press AUTO
PROGR to preset the channels again
(page 8).
• If the sound of some channels are noisy,
select the channel, then select the
appropriate TV system (TV SYS) (page
9).
• Check the power cord, antenna and the
VCR connections.
• Press u (power).
• Press U (main power) on the TV to turn
off the TV for about five seconds, then
turn it on again.