Troubleshooting (continued) – Sony KV-XF21M80 User Manual

Page 20

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20

Additional Information

Possible cause

Symptom

Solutions

Good picture

No sound

Dotted lines or stripes

Double images or

“ghosts”

No color

Abnormal color patches

• Press ¸ + to increase the volume level.

• Press ¤ to cancel the muting.

• Do not use a hair dryer or other

equipment near the TV.

• Adjust the antenna direction for

minimum interference. Contact a Sony
dealer for advice.

• Use a highly directional antenna.
• Use the fine tuning (FINE) function.

(page 10)

• Adjust the antenna direction. Contact a

Sony dealer for advice.

• Turn off or disconnect the booster if it is

in use.

• Press SELECT until “COLOR” appears

on the screen, then press + or – to adjust
the color level. (page 15)

• Press SELECT until “COL SYS ” appears

on the screen, then check the color
system setting (usually set this to
“AUTO”). (page 10).

• Adjust the antenna direction. Contact a

Sony dealer for advice.

• Keep external speakers or other

electrical equipment away from the TV.
Do not move the TV while the TV is
turned on. Press U (main power) on
the TV to turn off the TV for about five
minutes, then turn it on again.

• The volume level is too low.

• The sound is muted.

• There is local interference

from cars, neon signs, hair
dryers, power generators,
etc.

• Broadcast signals are

reflected by nearby
mountains or buildings.

• The antenna direction

needs adjustment.

• Use of a booster is

inappropriate.

• The color level setting is

too low.

• The color system setting is

inappropriate.

• The antenna direction

needs adjustment.

• There are magnetic effects

from external speakers or
other electrical equipment
that may affect the TV.

• The direction of the earth’s

magnetic field may affect
the TV.

Troubleshooting (continued)

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