Avayon DXP-1000 G2 User Manual
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AVAYON Technologies DVD Player One-Year Limited Warranty
Last Revised: 12SEP2007
BEFORE YOU CONTACT AVAYON FOR WARRANTY SUPPORT,
READ YOUR USER MANUAL
Players purchased from AVAYON in the United States are warranted to be free from defects in materials
or workmanship for a period of one (1) year ("Warranty Period") from the date of their original retail
purchase ("Effective Date"). If the unit fails to conform to this warranty, AVAYON will repair the Player
using new or refurbished parts, or replace the entire Player with a new or refurbished Player.
TO ENSURE WARRANTY SERVICE, KEEP THE DATED SALES RECEIPT AS EVIDENCE OF
THE PURCHASE DATE. Also, be sure to register for warranty either through returning the
completed mail-in card found in the shipment box, or on line
To obtain warranty service in the U. S., you must also go to
and access
customer support or call 603 891-1241 9:00am-5pm EST. You will be required to provide the model,
serial number, and date of purchase.
AVAYON
retains the right to assess all warranty claims and to determine if damages are covered by this
warranty. In case of a claim that is not covered by the warranty, you will be contacted to determine if
AVAYON
should repair the damage for a fee, or if the product should be returned to you as received by
the service center.
During a period of ninety (90) days from the Effective Date, AVAYON will provide service labor to
repair a manufacturing defect at its designated service center at no charge to you. If a defective part is
replaced after ninety (90) days from the Effective Date, you pay labor charges for the repair.
For one (1) year from the Effective Date, AVAYON will use new or refurbished parts for repairs.
Such replacement parts are warranted for the remaining portion of the original Warranty Period.
During the Warranty Period, AVAYON will, at its option and sole discretion, repair or replace defective
parts, including replacement of the entire Player. You will be required to ship the unit to the service
center indicated at the time you contact AVAYON customer service for warranty support. You are
responsible for all transportation charges to and from the service center and for all loss or damage
during transport. AVAYON is not responsible for the de-installation or re-installation of the player.
NOT COVERED BY THIS ONE-YEAR LIMITED WARRANTY
This warranty does not cover defects, malfunctions or failures resulting from shipping or transit
accidents, abuse, misuse, operation contrary to furnished instructions, operation on incorrect power
supplies, operation with faulty associated equipment, modification, alteration, improper servicing from
anyone other than an AVAYON authorized service center, tampering, normal wear and tear, if the serial
number has been removed/defaced, or deterioration of the external cabinet.
ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED IN DURATION TO THE
PERIOD OF TIME SET FORTH ABOVE.
AVAYON'S
LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY
CAUSE WHATSOEVER, INCLUDING OUR NEGLIGENCE, ALLEGED DAMAGE OR DEFECTIVE
GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT
EXCEED THE PURCHASE PRICE OF THE PLAYER. WE SHALL NOT BE RESPONSIBLE FOR
LOSS OF USE, COMMERCIAL LOSS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES.