Alpatronix HX200 Active Bluetooth Hands Free Headset - Manual (Page 7)

User Manual
7
Troubleshooting:
If you are unable to connect the headset to your smartphone or tablet, follow the steps below:
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Check if the battery is low. When the battery is low, connection problems may occur. Charge the
battery fully and try again.
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Check that the power is on, and the headset is in pairing mode. In pairing mode, the LED light will
flash blue and red rapidly.
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If headset is on, but disconnected and not in pairing mode, the LED will flash red. Turn the headset
off by pressing and holding the multifunction key for 3 seconds, then put the headset in pairing mode
by pressing and holding the multifunction key for about 8 seconds.
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Try removing the pairing by going to the Bluetooth section of your smartphone or tablet, choose
HX200 and select “Forget this Device”. Turn Bluetooth off for 3 seconds on your tablet or
smartphone, and turn it back on. Then pair again.
If all the steps mentioned above fail, contact Alpatronix Customer Service at (888) 407 – 7515.