Avaya 9101 - Manual (Page 14)

6
Call-Handling
Placing and Answering a Call
To place a call
1 Lift the handset.
2 Dial the desired number.
Note: If your telephone line is set to the Pulse position for normal
dialing, but you need to enter touch-tones for telephone answering/
messaging systems or such services as electronic banking-by-phone,
press
during the dialing sequence. This will change the
subsequent numbers from pulse to tones. Your telephone will revert to
Pulse when you have finished the call.
To answer a call
1 Lift the handset.
2 Speak to the other party.
Hold
To put a call on hold
1 While on a call, press the FLASH button.
To return to the held call
1 Press the FLASH button twice.
•
You are connected to the held call.
Conference
To add a third party to a call
1 While on a call, press the FLASH button.
•
The present call is put on hold.
2 Dial the number of the third party.
Note: You can privately discuss the call with the third party
at this time; if there is no answer or busy, press the FLASH
button twice to return to the original party.