Software update troubleshooting tips – Pathway #8680 Ultimate Converter User Manual

Page 10

Advertising
background image

DMX Ultimate Converter

User’s Manual

2. Unplug the Converter power cable.
3. Remove the eight cover screws and the top cover and set aside.
4. Connect the male 9-pin end of the serial connector to the 9-pin female connector on the

right side of the circuit board.

5. Connect the opposite end of the serial cable to the back of your PC -- Note the Com port

number.

6. Start the UPDATE.BAT file on the PC and enter the Com port number that the converter is

connected to.

7. Enter the current version (1 or 2) as noted in step 1.
8. Press and hold the OK button on the front of the Converter while plugging in the power

cable.

9. If the current version is version 2 skip to step 14.
10. This should bring up the 1.0 download utility on the PC. If not, see the troubleshooting tips

below.

11. Type L LOADERX2.HEX and press ENTER. It will take about a minute to download the

update.

12. Once the download is complete the converter should flash the display and error light.
13. Press Ctrl-C on the PC Keyboard to exit the Update utility.
14. After HyperTerminal loads, press the OK button on the converter. This should bring up the

2.0 download utility. If HyperTerminal does not load, see the troubleshooting tips below.

15. Type L to begin the download. A series of squares will begin to show up on the screen.

Select the Transfer Menu (ALT T) then Send File…

16. Enter ULTIMATE.UPD as the file name and select Xmodem as the protocol. Click the Send

button.

17. After the download is complete press S to start the converter. If the converter starts

unplug the converter, remove the serial cable and replace the cover and screws.

18. Plug in the converter and verify that the correct conversion mode is shown on the status

display. If not see

Troubleshooting Tips

that follow.

19. Check that the conversion Start Address is correct for your application (i.e. 001 for no

offset)

S

OFTWARE

U

PDATE

T

ROUBLESHOOTING

T

IPS

Problem Possible

Solutions

No Download Screen

Check that the converter display is blank during the download

Check the serial cable connections

Try selecting the other com port in UPDATE.BAT

Converter doesn't display status

after update

Unplug the converter and plug it back in.

Retry the download procedure.

Converter doesn't convert

protocols after update

Verify that the Start Address is correct.

10

Advertising