Troubleshooting – SMS Audio SYNC by 50 User Manual

Page 10

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Troubleshooting

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Problem: Not Charged
Solution 1: Connect SYNC by 50 Portable Bluetooth Speaker to a power source
for approximately 3 hours to fully charge. While charging, red LED light will
illuminate. Once charged, LED will turn off.

Problem: Product does not turn on.
Solution 1: Make sure the SYNC by 50 Portable Bluetooth Speaker is
fully charged.

Problem: I do not get as much talk time as I used to get.
Solution 1: Make sure the SYNC by 50 Portable Bluetooth Speaker is
fully charged.

Note: The rechargeable lithium-ion battery is an expendable product and the battery life
will diminish over time.

Problem: No sound is coming out of the speaker.
Solution 1: The battery may be dead. Recharge the battery.

Solution 2: Make sure the paired audio source is turned on and
transmitting music.

Solution 3: Make sure the SYNC by 50 Portable Bluetooth Speaker and the
transmitting devices volumes are both turned up and not on mute.

Troubleshooting

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