Frequently asked questions – ArtDio SS-200 User Manual

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FREQUENTLY ASKED QUESTIONS

1. Does the SS-200 VoIP speaker support instant messengers such as MSN

Messenger, Yahoo Messenger, QQ and more, other than Skype™?

Yes, the SS-200 VoIP speaker works just like any multimedia speaker to support

instant messengers as stated above and more, for you to talk to friends and

family through the Internet and listen to music.

2. Why there is no power on/ off button on SS-200 VoIP speaker?

The SS-200 VoIP speaker is powered by USB. When the USB cable is fully

connected to the USB port as the computer is turned on, the power for the

SS-200 VoIP speaker is turned on and the red LED will light.

The SS-200 speaker is powered off at the below stages:

• Before the computer start-up is ready.

• Before the computer enters the operating system and be ready to use.

• When the computer is standing by, hibernated or turned off.

• When the SS-200 VoIP Speaker is unplugged from the computer.

3. There is a 2.5mm mono headphone jack on the SS-200 speaker, can I connect

with any multimedia headphones?

The mono headphone jack on SS-200 VoIP speaker is able to connect with any

headphones with a 2.5mm connector, which is mostly compatible with cell

phones. Included with the package, is a specially designed 2.5mm mono

headphone with built-in microphone, for you to use it to listen to music and

enjoy your conversation through the Internet.

4. Does the feature of auto music pause and resume for incoming/ outgoing

calls support Mac or Linux operating system?

No, the software included only supports with Windows operating systems

currently , and does not support Mac or Linux operating systems.

5. Why after uninstalling the software, the SS-200 VoIP speaker still support the

function of Auto Music Pause and Resume for incoming/ outgoing call?

Possible Problem:

a) The users did not exit SS-series program before uninstalling the software,

therefore, the uninstalling program only remove the related documents in

the system but did not remove the function.

- Please close and exit the SS-series program before uninstalling the software

b) The users did not restart the computer after the software is uninstalled.

- Please restart the computer after the software is uninstalled.

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