Standard terms & conditions of sale – Assa high security lock User Manual

Page 7

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An ASSA ABLOY Group company

6

ASSA Standard Terms & Conditions

TWIN V-10, TWIN EXCLUSIVE, TWIN PRO, TWIN MAXIMUM, CLIQ

Standard Terms & Conditions of Sale

ASSA will require that official written notification be
made to ASSA by the End User on their letterhead
before additional orders will be released.

4.3 Order Identification

All packages are identified as to contents and assigned
an Order number. The Order number also appears
on Order acknowledgements, packing slips, freight
bills and invoices.

4.4 Packing

Unless otherwise specified, all locks and cylinders are
packed individually.

4.5 Changes and Cancellations

No Order that has been accepted by ASSA may be
changed or cancelled by Buyer unless ASSA agrees to
such change or cancellation in writing. Buyer will
indemnify ASSA in full against all loss (including loss of
revenue), costs (including the cost of all labor and
materials used), damages, charges, and expenses
incurred by ASSA. Changes will result in a delay in the
scheduled ship date. Additions to Orders will be
entered as a separate Order. Special Orders for non-
cataloged items and any Orders that are within sixty
(60) days of the original shipment date are not subject
to cancellation.

4.6 Return Products Authorization

Return Products will not be accepted unless authorized
in advance in writing by ASSA. Used or damaged items
will not be accepted. Products returned to ASSA for
credit must be received by ASSA within sixty (60) days
of initial shipment and must be in saleable condition.
The value of goods returned is subject to appraisal as
to physical condition. Returns will only be accepted for
credit invoicing and a minimum handling charge of
25% will be debited. All returned Products must be
shipped F.O.B. ASSA’s location, freight prepaid. Credit
will not be issued for missing parts. Requirement for
returns are: the ordering distributor must request a
Return Goods Authorization (RGA) in writing through
the same process that purchase orders are done. Each
Item being returned must have full item description
with the original purchase order number that the item
was ordered under or the ASSA order number that the
item was shipped under which can be found on the
Item box label marked REF#.

Return Goods Authorization is then approved or
denied through ASSA’s established internal process. In
either case the requesting distributor is notified by
ASSA in writing. If approved, distributor will receive in

writing a Return Goods Authorization Number and
instructions for marking containers for authorized
items being returned.

Once received, Items are physically inspected and
checked against the RGA. Information will then
be forwarded to the credit department where credit
invoicing will be applied.

Any Items sent by distributor that are not listed as part
of the authorized return will not be credited and ASSA
will not be responsible for return of these items to
the shipper.

ASSA will not accept Keyed Cylinder returns.

5. Price; Taxes; Payment

5.1 Price

Unless otherwise agreed to in writing, the price for the
Products shall be ASSA’s prevailing price at the time the
Order is accepted by ASSA or any other price quoted
in writing to Buyer. ASSA’s price lists are for general
information only and do not constitute a binding,
open offer by ASSA for the sale of Products. ASSA
reserves the right to modify its standard prices at any
time without notice; prices for some Products may
change frequently due to market fluctuations.

5.2 Taxes

Buyer shall pay the full amount of any tax or other
charge now or hereafter imposed by law upon, with
respect to, or measured by the sale, shipment or price
of any Product sold hereunder, including without
limitation any handling charges; federal, state, or local
sales, use, excise, value added, gross receipts or other
like taxes; customs duties; and any insurance desired by
Buyer. If Buyer is exempt from an applicable tax or
duty, then Buyer must provide ASSA with a valid
exemption certificate before shipment of Products.
Foreign shipments placed with ASSA may require
additional charges for documentation and overseas
packaging. Such charges will be identified on ASSA’s
invoices. This Section 5.2 shall survive any expiration or
termination hereof.

5.3 Payment

Unless otherwise agreed to in writing, payment is
due thirty (30) days from the date of the invoice. If
payments are not made when due, Buyer will pay,
in addition to the overdue payment, a late charge
equal to the lesser of 1.5% per month or the highest
applicable rate allowed by law on such overdue
amounts. Overdue accounts will be assigned to the
credit department for all transactions. Once an

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