Muxlab HDMI 3x1 Switcher Kit - Manual (Page 16)

© MuxLab Inc. HDMI 3x1 Switcher Kit Installation Guide
Page 16
(1) month of receiving any returned product. The customer must provide MuxLab with the
serial number and proof of purchase of the defective unit being returned. All R.M.A.’s issued
are subject to inspection by MuxLab, and will be returned to customer if not properly
package – units must be returned in original container or equivalent. MuxLab will not accept
any such product for repair without an authorization for its Technical Support department
and without a return authorization number issued by MuxLab Customer Service department.
For credit & replace R.M.A., customer will be liable to pay replacement invoice if defective
products are not returned.
Product more than six months old, including shelf life.
The defective unit must be returned prepaid to MuxLab and then the unit will be repaired or if
repair is not possible, replaced by an equivalent unit and returned to the customer within one
(1) month of receiving any returned product. There is no charge for repair (parts and labor)
during the full warranty period.
Items Defective and not under Warranty
For products which are no longer under warranty the policy is repair and return. An amount
of 25% of the products published list price at the time of purchase will be charged. Customer
must issue a purchase order to cover the cost of repair.
Each unit will be returned to the customer within one (1) month from receipt of the unit by
MuxLab. The defective unit must be returned prepaid to MuxLab. The repaired unit will be
returned to the customer FOB MuxLab. The repaired unit has a 90 day warranty.