Troubleshooting – Argox OS-214ZIP User Manual

Page 27

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Troubleshooting

B. Power and Ready LEDs blink alternately

Power LED

Ready LED

ON OFF
OFF

ON

Normally, when the printer is in abnormal condition, the "POWER"
LED will keep blinking. The printing work and the communication
between the host and printer will stop.

Possible Problems

Solutions

Remarks

Ribbon out

Supply the ribbon roll

Ribbon jam

Recover the jam

Ribbon sensor error

Replace the ribbon sensor

Not applicable to
direct thermal type.

To understand the problem, please check both
LEDs first:

A. Power and Ready LEDs blink at the same tempo

Note:

Power LED Ready LED
ON ON
OFF

OFF

**For models OS-203/OS-204 such error will never

occur.

C. Only the Power LED blinks

Power LED

Ready LED

ON ON
OFF

ON

Possible
Problems

Solutions

Remarks

Miss-detect the gap



. Check the label path
. Check the label sensor

If you are using
continuous label roll
and run under
Windows, you should
select the continuous
media.

Label stock out

. Supply the label roll out

Label stock not
installed

. Install the label roll

Label jam

. Recover the jam

Possible
Problems

Solutions

Remarks

Serial IO error

. Check the baud rate

Not for Centronics

Memory full

Add the extension RAM

Cutter failed, or
jam at cutter

. Check the cutter
. Recover the jam

It occurred, only when
cutter is installed, or the
setting of the cutter

Hardware error Call for service

47

48

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