Lenovo Secure Managed Client User Manual

Page 65

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These two NICs can cause problems with Remote Assistance and the IP address
listed in the invitation. Disable the second LAN while creating the Remote
Assistance invitation.

v

If the CSS or SafeGuard Easy GINA is installed in Windows XP, the Secure

Managed Client single sign-on feature does not work. The user must log in to
Windows again using the GINA that is installed in Windows.

v

LANDesk console does not display an error message indicating insufficient
space on the storage array.

v

The first boot of all 100 systems is significantly slow due to Windows PnP for all
100 systems. Booting all 100 systems at the same time produces a great deal of
disk I/O on the storage array. Boot the systems for the first time in groups of 30
or less.

v

When using the Secure Managed Client WinPE CD to copy the local hard disk
drive partition to the storage array, the user must unplug the physical drive
before rebooting. Unplug the local physical hard drive before booting to the
user’s image on the storage array.

v

Windows XP installation hang and black screen or reboot occurs during
installing F5 installation of Windows XP. The client only supports the default
HAL when installing Windows XP or Windows Vista (ACPI multiprocessor PC
HAL).

Chapter 10. Troubleshooting

57

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