Actiontec electronic UD800TP User Manual

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Frequently Asked Questions

Can I share my DSL line with more than one computer in my home?

America Online does not currently support more than one computer on the
DSL line.

Can I talk on the phone while being connected to the Internet?

Yes.

Can I fax over DSL?

No. You still need to send your faxes over your regular phone line using a
56K modem or a Fax Machine.

Do I have to pay my phone company and America Online for DSL serv-
ice?

No. By signing up with America Online for DSL service, the only DSL bill
you will pay is to America Online.

How do I know my modem is functioning properly?

In the system tray (lower right hand corner of the task bar) there is an
Actiontec Home DSL Modem System Monitor.

When the bar is Green, your modem is connected and working properly.
The arrows will blink Green when accessing a website, indicating that
it is transmitting and receiving data. The arrows will be solid Green
when downloading and uploading larger data files.

When the bar is Yellow, your modem is trying to connect to the network.
This process normally takes less than 10 seconds, unless there is a prob-

Frequently Asked Questions

You will need to obtain the device drivers from the Actiontec. After getting
the drivers, you will need to go into the "Device Manager". To access the
"Device Manager":

- Right click on the "My Computer" icon on your desktop.

- Then select "properties".

- Click on the "Device Manager" tab.

- Then click on the "Network adapter".

- Select Actiontec Home DSL Modem.

- Click on the "update driver" button.

Troubleshooting

Actiontec Home DSL System Monitor

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