Notices 3, New members, Troubleshooting – Actiontec electronic UD800TP User Manual

Page 17: Frequently asked questions, Notices

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Notices

FCC Regulations

The following statements are provided in accordance with the Federal
Communications Commission (FCC) regulations. Please read these state-
ments carefully before installing your modem.

FCC Part 68 Requirements

This equipment complies with Part 68 of the FCC Rules. On the bottom of
this equipment is a label that contains, among other information, the FCC
Registration Number and Ringer Equivalence Number (REN) for this equip-
ment. If requested, this information must be given to the telephone compa-
ny.

The REN is used to determine the maximum number of devices connected
to your telephone line that will ring in response to an incoming call. In most,
but not all, areas, the total REN of devices connected to a line should not
exceed five (5.0). To find out the total permitted in your area, contact your
local telephone company.

If your telephone equipment causes harm to the telephone network, the tele-
phone company can discontinue your service temporarily. If possible, the
company will notify you in advance. But if advance notice isn’t practical,
you will be notified as soon as possible. You will be informed of your right
to file a complaint with the FCC.

Your telephone company can make changes in its facilities, equipment,
operations, or procedures that could affect the operation of your equipment.
If so, you will be notified in advance so you can make the changes needed
to maintain uninterrupted service.

If you experience trouble with this equipment, please contact the manufac-
turer at the address given in this manual. The telephone company may ask
that you disconnect this equipment from the network until the problem has
been corrected or until you are sure that the equipment in is not malfunc-
tioning.

This equipment may not be used on public coin service provided by the tele-
phone company. Connection to party lines is subject to state tariffs.

Notices

lem with the phone line or the DSL service. If the bar does not turn
Green after 20 seconds or if it is constantly yellow, than contact
America Online.

When the bar is Grey, your modem is disconnected from the Internet.
This can happen when the phone cable is not properly connected to the
back of the modem, or the telephone line is not working properly. Try
to remove the phone cable from the back of the modem and reconnect
it again. If the bar does not turn Green in 15 seconds, than contact
America Online.

When the bar is red, an error has occurred with the modem or the con-
trolling software. This can be caused by additions of software or hard-
ware to the PC. On your task bar Go to the Start menu, Settings, Control
Panel and then Device Manger. If there is any Yellow exclamation
points or Red x’s then contact Actiontec Technical Support.

Where is the dial tone when I am connecting using by Home DSL
Modem?

Unlike the V.90 modem you will not hear a dial tone. Please see the system
tray (on the right hand corner of task bar) for status of your connection.

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Frequently Asked Questions

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