Numeric error codes, Intermittent problems – Lenovo ThinkPad 8 User Manual

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Note: For a device not supported by diagnostic codes in the ThinkPad tablet computers, see the manual for
that device.

Numeric error codes

Table 1. Numeric error codes

Symptom or error

FRU or action, in sequence

0183
Bad CRC of Security Settings in EFI Variable. Enter
ThinkPad Tablet Setup.

Checksum of the Security settings in the EFI Variable
is not correct. Enter ThinkPad Tablet Setup to check
Security settings, and restart the system. If you still have
a problem, have the tablet serviced.

0187
EAIA data access error.

The access to EEPROM is failed. Have the tablet serviced.

0188
Invalid RFID Serialization Information Area.

The EEPROM checksum is not correct (block # 0 and 1).
The system board should be replaced, and the box serial
number needs to be reinstalled. Have the tablet serviced.

0189
Invalid RFID configuration information area.

The EEPROM checksum is not correct (block # 4 and
5). The system board should be replaced, and the UUID
needs to be reinstalled. Have the tablet serviced.

0190
Critical low-battery error.

The tablet turned off, because the battery is low. Connect
the ac adapter to the tablet and charge the battery.

0199
System Security - Security password retry count
exceeded.

This message is displayed if you enter a wrong supervisor
password more than three times. Confirm the supervisor
password and try again. To clear the error, enter the
ThinkPad Tablet Setup.

2200
Machine Type and Serial Number are invalid.

Machine Type and Serial Number are invalid. Have the
tablet serviced.

2201
Machine UUID is invalid.

Machine UUID is invalid. Have the tablet serviced.

2300
Built-in Battery is broken.

Replace the built-in battery.

2301
Built-in Battery needs to recharge.

Recharge the built-in battery.

2302
Built-in Battery is not detected.

Attach or replace the built-in battery.

Intermittent problems

Intermittent system hang problems can be due to a variety of causes that have nothing to do with a hardware
defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be
considered only when a problem recurs.

When analyzing an intermittent problem, do the following:

1. Run the diagnostic test for the system board in loop mode at least 10 times.

2. If no error is detected, do not replace any FRUs.

3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no

more errors exist.

Chapter 4

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Related service information

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