Technical support, International, North america – ATEN CS-1708 User Manual

Page 54: International north america

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CS-1708 / CS-1716 User Manual

46

Technical Support

International

North America

When you contact us, please have the following information ready beforehand:

Š Product model number, serial number, and date of purchase.
Š Your computer configuration, including operating system, revision level,

expansion cards, and software.

Š Any error messages displayed at the time the error occurred.
Š The sequence of operations that led up to the error.
Š Any other information you feel may be of help.

Email Support

Email your questions and concerns to:
[email protected]

Online Support

Š

Technical Support

Š

Troubleshooting

Š

Documentation

Š

Software Updates

1. Online technical support is available to ALTUSEN cus-

tomers through our e-Support Center:
http://support.aten.com

2. Online troubleshooting that describes the most com-

monly encountered problems and offers possible solu-
tions to them; online documentation (including
electronically available manuals); and the latest drivers
and firmware for your product are available at our web-
site: http://www.aten.com

Telephone Support

886-2-8692-6959

Email Support

Email your questions and concerns to:
[email protected]

Online Support

Š

Technical Support

Š

Troubleshooting

Š

Documentation

Š

Software Updates

1. Online technical support is available to ALTUSEN cus-

tomers through our e-Support Center:
http://www.aten-usa.com/support

2. Online troubleshooting that describes the most com-

monly encountered problems and offers possible solu-
tions to them; online documentation (including
electronically available manuals); and the latest drivers
and firmware for your product are available at our web-
site: http://www.aten-usa.com

Telephone Support

1-888-999-ATEN

cs1708-1716.book Page 46 Thursday, July 19, 2007 3:06 PM

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