ATEN CS-1708 - Manual (Page 59)

51
Troubleshooting
Symptom Possible Cause Action
After installation, my
Sun/Mac computer
does not boot. Operating System not
properly set for its
port. When you install a Sun or Mac
computer, before you run it for the first
time you must set the correct
operating system for the port it is
connected to, otherwise, it will not
boot. See SET OPERATING
SYSTEM, page 26, for details.
Mouse and/or
Keyboard not
responding. Improper mouse and/
or keyboard reset. Unplug the cable(s) from the console
port(s), then plug it/them back in.
No connection to the
computer. Check the cable from the switch to the
computer to make sure it is properly
connected.
KVM switch needs to
be reset. Power off all devices on the
installation; power off the KVM switch;
wait five seconds; then power up.
Device not recognized
message (Windows) Windows timing
problem. 1. Unplug the KVM cable from the
computer's USB port.
2. Go into Windows' System Settings
and remove the Unknown Device
entry.
3. Plug the KVM cable back in.
Windows will now recognize the
device.
cs1708-1716.book Page 51 Thursday, July 19, 2007 3:06 PM