Solving problems with media misfeeds 10-25 – Konica Minolta bizhub C25 User Manual

Page 286

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Solving Problems with Media Misfeeds

10-25

Media is
misfeeding.

The media is not cor-
rectly positioned in
the tray.

Remove the misfed media and reposi-
tion the media properly in the tray.

The number of
sheets in the tray
exceeds the maxi-
mum allowed.

Remove the excess media and reload
the correct number of sheets in the
tray.

The media guides are
not correctly
adjusted to the media
size.

Adjust the media guides in the Tray 1
to match the size of the media.

Warped or wrinkled
media is loaded in
the tray.

Remove the media, smooth it out, and
reload it. If it still misfeeds, do not use
that media.

The media is moist
from humidity.

Remove the moist media and replace
it with new, dry media.

Envelopes are loaded
in Tray 2, 3.

Envelope must be loaded in Tray 1
only.

Labels, postcards,
thick stock, letter-
head or glossy media
are loaded in Tray 3.

Special media must be loaded in Tray
1 or 2.

Custom-sized media
is loaded in Tray 3.

Custom-sized media can be loaded in
Tray 1 or 2.

See “Media” on page 3-2.

The recommended
label sheet is facing
the wrong way in Tray
1.

Load the label sheets according to the
manufacturer’s instructions.

Symptom

Cause

Solution

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