Direct fax transmission (gateway tx) – Konica Minolta IF-118 User Manual

Page 130

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Operation Error Messages

9

IF-118

9-5

Direct Fax Transmission (Gateway TX)

PageScope Light

Problem

Cause

Remedy

Page
referen
ce

Data does not
arrive at the
copier.

The Unimessage Pro I-Net
Portal settings are incorrect.

Check the Unimessage Pro I-
Net Portal settings.

Unimes
sage
Pro I-
Net
Portal
User
Manual

Since the size of the received
data is large, it cannot be
received due to the server’s
limitations.

Reduce the size of the data,
for example, by decreasing
the number of pages, and then
try sending again.

-

A fax cannot
be sent from
this copier.

The communication mode for
gateway transmissions is
incorrectly specified.

The network setting
“GATEWAY TX” must be set
to “ENABLE”, and the
communication mode must be
set correctly.

p. 3-11

Problem

Cause

Remedy

Page
referen
ce

A connection
with
PageScope
Light cannot
be
established.

The IP address for the device
is not specified correctly.

Specify the IP address.

p. 3-8

The URL setting in the Web
browser is incorrect.

In the “Address” box, type the
IP address of the specified
device.

p. 2-15

The settings in the Web
browser are incorrect.

Even though the device can
be accessed, certain settings
must be specified according to
the network configuration in
order to establish a
connection. For details,
contact your network
administrator.

-

If a proxy is specified with the
browser and the IP address of
this copier cannot be
recognized by the proxy
server, the PageScope Light
window cannot be display.

Use the proxy settings in the
browser to add the IP address
of this copier to the list of
exceptions that the proxy
server will not use.

-

The LAN cable is damaged.

Replace the LAN cable.

-

Could not log
in to the
Administrator
mode.

Before logging in this time, a
different user name and
password had been entered to
log in.

Once login is successful, that
user name and password is
saved in the browser until the
browser is closed. Close the
browser, and then start it up
again.

-

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