Scanner features, Notes and restrictions, When retrieving documents from mailbox – Xerox 4595 con Xerox FreeFlow DocuSP Print Controller-15553 User Manual

Page 375: Display, Scanner features -15, Notes and restrictions -15

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Xerox 4595 Copier/Printer System Administration Guide

9-15

9. Troubleshooting

Scanner Features

Notes and Restrictions

The following are the notes and restrictions for using the scanner

features.

Refer to the Readme contained in the CentreWare Utilities
CD-ROM for the notes and restrictions on network scan driver and
Mailbox Viewer 2.

When retrieving documents from mailbox

When Delete/Save Documents is set to Save, the same

document can be accessed by multiple clients.

When Delete/Save Documents is set to Delete, only one client

can access any given document.The document which is being

saved or imported by a client cannot be seen by other clients.

In both cases, documents can be added to a mailbox while it is

accessed.

When documents are retrieved from CentreWare Internet

Services, the documents will not be deleted regardless of the

setting of

Delete Documents After Retrieval

.

Display

When a multi-colored document is scanned, the image cannot be

displayed in the correct colors if the display mode is set to fewer

colors. Use a display mode which supports more colors than the

image contains.

Clicking the Apply New Settings

button causes the browser to display

“The server has returned an invalid or

unrecognizable response” or “No

data” message.

Has a correct password been supplied?

The entries for Password and Confirm Password do not match.

Enter the correct password.
Is it during operation or after operation by the control panel on the

machine? When the automatic reset function is configured, any

setting by CentreWare Internet Services is not applied until setting

time passes. Wait for a while.

BBCS characters cannot be entered.

The items indicated with “*” cannot accept any BBCS character

entries.

Cannot delete jobs.

Wait for a while and click the

Refresh

button.

Symptom

Remedy

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