Alcatel-Lucent Digital Home Care Solution User Manual
Page 2
2
Alcatel-Lucent Digital Home Care Solution
You are eager to deploy triple-play services and generate revenues from innovative
services such as IP television (IPTV). But to make triple-play deployment a success, you
need to create a compelling customer experience while solving your own operational
challenges and maintaining reasonable OPEX.
The Alcatel-Lucent Digital Home Care solution is a comprehensive solution that solves
the challenge of managing home networks, triple-play services and customer-support
interactions. It cares for all stages of services deployment and provides a high degree
of automation, advanced troubleshooting and customer self-management. The solution
is designed to help you maintain reasonable OPEX while delivering a better experience
for both you and your end users.