Apple PowerBook 165 - Manual (Page 45)

Troubleshooting Symptom Charts/Floppy Drive - 21
Floppy Drive
Disk does not eject 1 Switch off system and hold mouse button down while you
switch system on.
2 Insert opened paper clip into hole beside drive.
3 Check floppy drive cable connection.
4 Replace floppy drive cable.
5 Replace floppy drive.
6 Replace daughterboard.
7 Replace motherboard.
Disk initialization
fails
1 Try known-good floppy disk.
2 Install inverter shield (if absent).
3 Check floppy drive cable connection.
4 Replace floppy drive cable.
5 Replace floppy drive.