Brother PT-9400 - Manual (Page 79)

72
TROUBLESHOOTING
(6) The tape is not ejected correctly after
being automatically cut.
● Turn off the machine, open the tape com-
partment cover, and remove the tape cas-
sette if one is installed.
● Using a cotton swab dipped in isopropyl
(rubbing) alcohol, clean off the metal piece
in the exit slot to the left of cutter.
(7) The machine has “locked up” (i.e., noth-
ing happens when a key is pressed).
● Reset the machine by turning it off, and
while holding down and , turn-
ing the machine back on.
☞ All text and formats in the display and all
text files stored in the memory will be
erased.
(8) After turning on the P-touch, the message
“BACKUP MEMORY CLEARED” appears
and all of the files in the memory are lost.
● The internal backup battery is low. Con-
tact your nearest service representative.
Problem Solution
Cutter
Cotton swab
Metal piece
(Area to be cleaned)
Code R