Additional information 54, Troubleshooting 54, 10 additional information – Pioneer VSX-C100-S User Manual

Page 54: Troubleshooting

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54

En

10

Additional Information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with
this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other
components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks
listed below, ask your nearest PIONEER authorized service center or your dealer to carry out repair work.

Cause

• The power plug is disconnected.
• The protection circuit may have been

activated.

• Speaker wire may be touching the rear

panel.

• Static electricity caused by dry air.

• The receiver has a serious problem.

• The receiver has gotten too hot.

• The receiver has gotten too hot.

• The thermistor (temperature sensor) is

out of order.

• Improper connections.

• Sound is muted.
• The volume is turned down.

• Incorrect frequency.
• The antenna is not connected.

FM broadcasts
• The FM antenna is not fully extended

or is poorly positioned.

• Weak radio signals.

AM broadcasts
• The AM antenna is poorly positioned.

• Weak radio signals.

• Interference caused by other equipment

(fluorescent lamp, motor, etc.).

• The radio signal is too weak .

Symptom

The power does not
turn on.

AMP ERR blinks in
the display and the
unit turns off.

HEAT UP blinks in the
display.

OVERHEAT blinks in
the display and no
sound is output.

THDCT NG blinks in
the display and no
sound is output.

The unit does not
respond when the
buttons are pressed.

No sound is output
when the AM/FM is
selected.

Considerable noise in
radio broadcasts.

Broadcast stations
cannot be selected
automatically.

Remedy

• Connect the power plug to the wall outlet.
• Disconnect the power plug from the outlet,

and insert again.

• Make sure there are no loose strands of

speaker wire touching the rear panel. This
could cause the receiver to shut off auto-
matically.

• Disconnect the power plug from the outlet,

and insert again.

• Unplug the receiver from the wall and call a

Pioneer-accredited repair center.

• Allow the receiver to cool down with good

ventilation. If problem persists turn off re-
ceiver, unplug from wall and allow it to cool
down.

• Turn the receiver off and allow it to cool

down with good ventilation. If problem
persists turn the volume down.

• Turn the receiver off, unplug from wall and

call a Pioneer-accredited repair center.

• Make sure the component is connected cor-

rectly (refer to pages 12–15).

• Press MUTE on the remote control.
• Adjust the MASTER VOLUME.

• Tune in the correct frequency.
• Connect the antenna (refer to page 18).

• Fully extend the FM wire antenna, position

for best reception, and secure to a wall.

• Connect an outdoor FM antenna (refer to

page 18).

• Adjust the direction and position for best

reception.

• Connect an additional internal or external

AM antenna (refer to page 18).

• Turn off the equipment causing the noise or

move it away from the receiver.

• Place the antenna farther away from the

equipment causing the noise.

• Connect an outdoor antenna (refer to page

18).

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